Privacy Policy

At Druvea, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.


Information We Collect

When you interact with our website, we may collect the following information:

  • Personal details such as name, email address, phone number, and shipping/billing address

  • Order details and purchase history

  • Payment information (processed securely via third-party payment gateways)

  • Device and browser information such as IP address, browser type, and operating system

  • Cookies and usage data to improve website performance and user experience


How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate order updates and customer support responses

  • Improve our website, products, and services

  • Send promotional emails or offers (only if you opt in)

  • Prevent fraud and unauthorized transactions

  • Comply with legal and regulatory requirements


Payment Security

All payments on our website are processed through secure third-party payment gateways.
We do not store or have access to your credit/debit card details.


Cookies

We use cookies to:

  • Enable essential website functionality

  • Remember your preferences

  • Analyze website traffic and user behavior

You can choose to disable cookies through your browser settings; however, some features of the site may not function properly.


Third-Party Services

We may share limited information with trusted third parties such as:

  • Payment gateways

  • Shipping and logistics partners

  • Email and marketing platforms

  • Analytics providers (e.g., Google Analytics)

These third parties are required to use your information only for the purpose of providing services to us.


Data Protection

We take reasonable and appropriate measures to protect your personal data against unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.


Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Opt out of marketing communications at any time

To exercise these rights, please contact us using the details below.


Children’s Information

Our website is not intended for individuals under the age of 18.
We do not knowingly collect personal data from children.


Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.


Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

📧 info@druvea.com